Posts Tagged ‘Decision making’

Make A Decision, Then Make It Right

Wednesday, October 17th, 2012

Decision-making is one of the biggest challenges managers, leaders and business owners face. At least I think it is. Or maybe not. Possibly. Well, it is or isn’t. But I’m not sure. 🙂

Some say that indecision is a decision: a decision to not make a decision. It can be. But most times indecision is the result of not being able to make a decision, or the fear of making a decision. It’s in times like these where I say go for it – make a decision, and then make it right.

Bob was looking to hire a marketing assistant. Introduced to Sally, he had a good feeling about her ability to fit the role and be successful. But there was a problem. Others did not agree. In fact, some people actually made negative comments about Sally. He interviewed other candidates, but kept coming back to Sally. He knew deep down inside that she was the right person for the job, but the doubting comments from others made him doubt himself.

Eventually, Bob went for it. After a couple of weeks of indecision, he knew he needed to do one of two things: pick Sally or someone else. That’s when he made the decision to choose Sally, and then do everything he could to make it work out.

Was it the right decision? Who knows? There’s no way of knowing whether someone else would have been a better choice. One thing is for certain though: If he didn’t make a decision, things would not have moved forward. Bob made a decision, and then made it work. Sally turned out to be a great marketing assistant. Was it because Bob made the right decision, or because he made a commitment to making the decision the right one? It doesn’t matter. I say the commitment to making the decision work is the most important part of the decision-making process.

The most important step in decision-making is actually after the decision has been made: making it work.

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Wednesday, March 19th, 2008

Many great performances, and great performers, are hurt by the inability to make a decision. I have a process for making decisions I’d like to share – one that can positively impact your ability to perform.

Many great performances, and great performers, are hurt by the inability to make a decision. I have a process for making decisions I’d like to share – one that can positively impact your ability to perform.

Step 1: Clearly define the situation that requires a decision. Make sure you’re very clear on what you’re having to decide upon.

Step 2: Collect as much information and learn as much as possible. There are situations in which you have lots of time to do this, and other situations in which you have next to no time. No worries – just collect and learn as much as you can in the time you have available.

Step 3: Gut-check time. What does your gut tell you? Step 2 was aimed at providing your logical mind with the tools to make a good decision; now’s the time to check in with your instinct.

Step 4: Play out the future. Make a decision (temporarily), then imagine what you would feel like in the future having made this decision. Does it feel like it worked? Do you have any regrets? Now, try the other option(s), and imagine what the future would be like.

Step 5: Make the decision. If you’ve gone through the first 4 steps, you will likely make the decision based on some combination of logic and instinct.

Step 6: Make your decision the right one. This is, by far, the most important step. Once you’ve made a decision, do everything possible to make it the right one. Don’t second-guess yourself – just get on with making the decision you’ve made the best it can possibly be.

Step 7: Learn. No matter how your decision turns out, there will be something to learn from it, and from the process. The more you learn, the better your future decisions will be.

Optional Step: Make adjustments. There is no way that every decision you ever make will be the right one, so be prepared to adjust if it becomes obvious it isn’t working. That doesn’t mean give up at the first sign of a challenge or problem (see Step 6); just be prepared to learn and adjust if absolutely necessary.

What do you think – is this a good process? Well, is it? Make a decision on whether it is or isn’t.

Oh yeah, while deciding to not make a decision at this time is okay (if the situation suits a delay); avoiding making it is not an option.

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